Contact information
Contact Information
Walker Skin Protect
Walker Skin Protect is a skincare brand offering a deep-penetrating serum developed and tested for Black skin. Our customer support team is available to assist with questions regarding orders, products, shipping, returns, refunds, promotions, our satisfaction guarantee and website services.
Last updated: October 14, 2026
Customer Support
Email: contact@walkerskinprotect.store
Phone: (305) 796-8626
Our customer support team typically responds to general inquiries within 24 to 48 business hours.
Response times may be longer during weekends, U.S. public holidays, promotional periods or times of unusually high demand.
For more efficient assistance with an existing order, we recommend contacting us by email and including your order number and a clear description of your request.
Order Support
For assistance with an existing order, please include the following information in your email:
- Your full name.
- Your order number.
- The email address used to place the order.
- A clear description of your question or issue.
- Relevant photographs when contacting us about an item that arrived damaged, defective or incorrect.
Providing complete and accurate information helps us locate your order and review your request more efficiently.
Returns and Refunds
To request a refund, email contact@walkerskinprotect.store with your order number and the reason for your request.
Please review our Returns & Refunds Policy before submitting your request.
Under our 180-Day Satisfaction Guarantee, you do not need to return the product to receive a refund.
Shipping Questions
For information about order processing, delivery estimates, shipping methods, tracking or delayed shipments, please review our Shipping Policy.
When contacting us about a shipment, include your order number, the email address used to place the order and any available tracking information.
Privacy Requests
To submit a privacy-related request, email contact@walkerskinprotect.store.
Depending on the nature of your request and applicable law, we may need to verify your identity before providing access to, correcting, deleting or otherwise processing personal information.
Additional information about how we collect, use and protect personal information is available in our Privacy Policy.
Business Address
Brand name: Walker Skin Protect
Business Address:
Walker Skin Protect
150 Washington Avenue
Santa Fe, New Mexico 87501
United States
Email: contact@walkerskinprotect.store
Phone: (305) 796-8626
This address is provided for business, administrative and legal correspondence. It is not a retail store or customer service location.
Important Security Notice
For your security, do not send complete payment-card numbers, account passwords, authentication codes or other unnecessary sensitive information by email, telephone or contact form.
Walker Skin Protect will not request your complete account password or authentication code through customer support communications.